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Privacy declaration; Responsible Authority
We are happy about you visiting our website and Social Media platforms. We would like to introduce you to the responsible authority in terms of data protection law as applicable:
Kerstin Daut (alias Nea)
Phone: +49(0)15678729146
E-mail: coachingwithnea@gmail.com
General Information
According to our statutory obligations, we would like to inform you about the collection and use of your personal data.
When you use our website, personal data about you will be collected. This may happen by entering the data yourself, for example, your e-mail address. But our system also collects your data automatically, for example whenever you visit our website. This happens irrespective of the device or the software that you use to visit our website.
All data that you enter in our app is provided voluntarily; there are no disadvantages to you if you do not provide data. But without certain data, we are unable to provide services or to conclude contracts. Whenever such information is necessary, we will point it out to you.
On this website, the user’s personal data is only collected within the framework of the existing data protection law, in particular the General Data Protection Regulation (GDPR). The legal terms used in the text are defined in Art. 4 of the GDPR.
The GDPR allows data processing in three cases in particular:
in accordance with Art. 6 para. 1 (a) and 7 GDPR, when you have consented to us processing your data; in this Privacy Policy and in the cases of consent under Art. 4 no. 11 GDPR, we will inform you in detail and each time for what purposes and under what circumstances your data will be processed by us;
in accordance with Art. 6 para. 1 (b) GDPR, when processing your personal data is necessary for negotiating, concluding or performing a contract;
in accordance with Art. 6 para. 1 (f) GDPR, if the balancing of interests leads to the conclusion that the processing is necessary to protect our legitimate interests; this means in particular our interests to analyze, optimize, and secure the offers on our website – meaning primarily the analysis of user behaviour, setting up profiles for advertisement purposes and storage of access data as well as the use of third-party providers.
Inventory Data
We collect inventory data as far as it is necessary to establish, negotiate, or amend a contract (including one without remuneration) between us and the user. This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, and payment). Upon establishing the user relationship, we will ask you for this data (for example name, address, and e-mail address) and will also tell you which of the information is required to establish the user relationship.
Usage Data
We also collect usage data to allow users to use the services on our website. These may consist of: usage information (for example visited websites or parts, duration of visit, interest in services), content data (for example data, text, images, sounds, and videos entered or uploaded by you), metadata (for example identity of your device, location, IP address).
We will only combine usage data if and insofar as it is necessary for billing purposes. Otherwise, we will only put together usage data pseudonymously and only insofar as you have not objected. You may send this objection to the address indicated in the “About Us” section or the responsible authority indicated in this Privacy Policy at any time.
The legal basis for this data processing are our legitimate interests according to Art. 6 para. 1 (f) GDPR in analyzing the website and your use, possibly also the statutory permission to store data as part of the negotiation of a contract according to Art. 6 para. 1 (b) GDPR.
Furthermore, our provider stores information, the so-called server log files, each time the website is used; this is information that is automatically transferred by your browser. In detail, this data consists of:
your IP address
type and version of your browser
hostname
time of visit
the page from which you came to our page
name of the page opened
The exact time of usage as well as
the amount of data transferred
This data will only be used for statistical purposes and does not allow us to identify you as a user.
Advertisements
Before sending you advertisements, we will ask for your explicit consent under Art. 4 no. 11 GDPR, except in cases of advertisements for similar products to the one you already acquired. This will happen in particular when you grant us consent to mail our newsletter or when you fill out a contact form.
You may withdraw your consent at any time under the subsequent section “Consent”.
Insofar as we use your data for direct marketing, you may also object to the use of your data for that purpose at any time. This may be done through any of our means of contact, particularly by e-mail to the e-mail address listed in the “Legal Notice” section without any formal requirements. We will then no longer use your data for direct marketing.
First Contact through Electronic Request
If you contact us in electronic form (for example by mail, fax, phone, messenger, etc.), we store and process the data which you have given us (for example name, contact information, the content of the request). This is based on our legitimate interest in effective communication with customers following Article 6 para. 1 (a) GDPR and, as far as it concerns a request to enter into or to perform a contract, also with Article 6 para. 1 (b) GDPR.
We will only pass on this data to third parties as far as required for the performance of the contract (in accordance with Article 6 para. 1 (b) GDPR), by the overwhelming interest in effective services (in accordance with Article 6 para. 1 (f) GDPR) or based on your consent (in accordance with Article 6 para. 1 (a) GDPR) or if there is another legal permission or obligation.
You may ask us at any time and without any cost to provide information about the purpose of the processing, the origin, and the recipient, if any, of your data. You may also request that we correct, delete, or limit the processing of your data. You may object against the (further) processing of your data at any time and you have a right for the data to be made transferable as well as the right to file a complaint with the competent supervisory agency.
In general, your data will only remain stored as long as required by the purpose of the respective data processing. Longer storage is an option, in particular when required to pursue our rights, for other legitimate interests of ours, or when there is a statutory duty to keep the data longer (for example record-keeping under tax law, the statute of limitations).
Consent
Whenever we ask you for your consent for the processing of your data, we will inform you in clear language and in an easily accessible way about the cases for which you will be granting your consent. Any consent that we ask you for is voluntary. Any advantage that you wish to gain by granting consent is also available without consent; simply ask us.
Regarding any consent, you have the right to revoke any consent given to us for the processing of your data at any time. You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section, or a link to unsubscribe (if offered by us). Your withdrawal does not affect the legality of the data processing carried out up to that point.
Storage Period
Generally, your data will only remain stored as long as required by the purpose of the respective data processing. Storage beyond that is possible in particular if it is still required for pursuing our rights or for other legitimate interests of ours.
For your inventory data which were necessary to perform a contract (including one without remuneration), this means that we store this data until the complete performance or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus an adequate extra time for potential interruptions of the limitation period.
For your usage data which was collected in the course of your use of the website, this means that we will store it only for the time still required for the proper functionality of our website and as long as we still have a legitimate interest. Statistical Information will be primarily stored by us in pseudonymous form.
Beyond that, we still store your data for as long as we are required to do so by law. This concerns in particular the tax-law requirements to keep records, usually for 6 or even 10 years.
Cookies
Essential Cookies
Based on our legitimate interest in a flawlessly functioning online offer and its economic and efficient design and optimization according to Article 6 para. 1 (f) GDPR, our website uses cookies and where required technologies with a similar target bearing, like pixel, web beacons, or tags, to allow you to use our offer better, more effectively, and in a more secure way. Cookies are text files that are stored on your computer and which store certain data about your user behavior on our page. These can be “session cookies”, which are automatically deleted when you leave our website. Other cookies are stored on your computer permanently until you delete them. That allows us to recognize your browser when you visit our website again and to provide you with features or offers according to your previous usage.
Our website only uses cookies which are necessary for the use of our website and in particular no external tracking or advertising cookies.
Your browser allows you to prevent the use of cookies in general or in specific cases. Please check the instructions for your browser to find out more about this. You can also delete cookies following these instructions which we have listed for you:
for Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
for Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
for Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
for Edge: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
for Internet Explorer: https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer
Blocking cookies may limit the functionality of our website and of other websites visited by you. More information on this topic, in particular how you can administer, limit or completely disable third-party cookies and technologies with a similar purpose, can be found at:
https://www.aboutads.info/choices
https://www.youronlinechoices.eu
https://www.networkadvertising.org/choices
Transfer of data
Transfer to Third Parties
We dislike spam as much as you do. We will therefore not transfer your data to third parties unless permitted by law.
Transfer of customer data may either
be required for the performance of a contract and in that case be permitted according to Art. 6 para. 1 (b) GDPR, or
be permitted based on our legitimate interest in an effective service structure under Art. 6 para. 1 (f) GDPR, or
covered by your consent under Art. 6 para. 1 (a) GDPR, or
become necessary if we will be legitimately asked by a government or an agency to hand over your data under Art. 6 para. 1 (c) GDPR.
If your data are transferred to third parties, this is mentioned in this privacy policy.
Transfer to other countries, particularly the USA
Our website uses external providers located outside of the EU for different features. In particular, the use of cookies, active Java scripts, and other technology can lead to processing and storage of your data outside of the EU. But we will not transfer your data to a third country unless the EU Commission has determined that there is a similar level of data protection as in the EU or unless you have provided us with your informed consent or we have agreed on the standard contractual clauses for the protection of your data with the provider.
Users‘ Rights
You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.
Deletion, Correction, Limitation
You may at any time demand from us that we correct (or complete) incorrect data as well as a limitation of the processing of data or deletion of your data. This applies in particular if the reason for processing the data is no longer valid if a required consent has been revoked and there is no other legal basis, or if our data processing is unlawful. We will then correct, block or even delete your data without delay as far as permitted by law.
Objection
The right to object to advertisement is governed by our text regarding consent:
Regarding any consent, you have the right to revoke any consent given to us for the processing of your data at any time. You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section, or a link to unsubscribe (if offered by us). Your withdrawal has no effect on the legality of the data processing carried out up to that point.
Data Transfer
You may request us to transfer the data stored about you in machine-readable form.
Complaint
If you feel that our data processing has violated any of your rights, you may file a complaint with the competent regulatory agency (here you find a list of the agencies).
Changes to the Privacy Policy
If and when factual or legal reasons will compel us to amend the Privacy Policy, we will update this page accordingly. This will not change the consent provided by the user.
Data Entry
Encryption of Data Entry
When you enter data on our website, whether in a contact form, during the registration process, when you log in, or for payment purposes, the website, where you enter the data, is encrypted. Thus, third parties can not read what you enter. You will recognize the encryption by the lock symbol in your browser and by the URL beginning with “https“ instead of “http“.
Contact Forms
General contact form
When you fill out a contact form or when you send us an e-mail or another electronic message, your information will be stored for the processing of the request, for possible follow-up questions, or other related questions and will only be used to follow up with the request.
Your data will be transferred in an encrypted manner, preventing third parties from reading your data while it is being entered.
The basis for this storage is your consent according to Art. 6 para. 1 (a) GDPR, which you grant us by filling in the contact form or by your other requests. You may revoke this consent at any time, you just need to contact us without any particular formal requirement (for example in the contact form or by e-mail). This withdrawal does not affect the legality of the data processing that has occurred up to that point.
Your data remains stored for as long as the processing of the request requires, in particular as long as the storage is still necessary to perform the contract, to pursue our rights or for our other legitimate interests or we are compelled by law to keep your data stored (for example based on tax-law requirements to maintain files).
Newsletter
MailerLite
If you subscribe to the newsletter offered on our page, we will inform you in detail about the information we will send you, which of your data will be stored, and for what it will be used. We will not pass on your data to third parties and we will only use it for mailing the newsletter.
We will only mail you the newsletter if you have provided us with prior consent. For that purpose, you will receive an e-mail from us with a link and further details and we will ask for your consent. By confirming that link, you declare your consent to receive the newsletter and advertisement from us.
The basis for the storage is your consent according to Art. 6 para. 1 (a) GDPR, which you grant us when you register for the newsletter. You may withdraw that consent at any time, for which any notice to us, without any formal requirement, is sufficient (for example through the contact form or by e-mail, or by using the link to unsubscribe, which is included in each e-mail). This withdrawal does not affect the legality of the data processing carried out up to that point.
Because we are legally required to record your consent as part of the double-opt-in, your subscription to the newsletter, the mailing of our consent e-mail, and your consent by clicking on the link will be recorded and stored with location and time as well as with your IP address.
When mailing the newsletter, we use (as part of our legitimate interest in technologically perfect processing of our customer data and analysis) the provider MailerLite of the MailerLite UAB, J. Basanavičiaus 15, LT-03108 Vilnius, Lithuania. MailerLite is storing your data in the EC. We have also concluded a data processing agreement with MailerLite, according to which MailerLite processes the data in accordance with our instructions. Regarding the handling of your data by our newsletter provider, we refer you to the privacy policy of MailerLite
Our newsletter provider will only use your data for mailing the newsletter and will analyze that mailing on our behalf. In addition, our newsletter provider will only use your data to improve its service. Our newsletter provider will not use the data to contact you directly or to pass on your data to third parties.
The mails used by our newsletter provider include a „web beacon “, which will inform our newsletter provider about the opening of the newsletter and/or the clicking on a link contained therein by you. As part of that process, information regarding your browser, your location, and your IP address will be transmitted to our newsletter provider. This information will be used to optimize our communication with you.
Our newsletter provider will also use this data for purposes of analysis and optimization of their service, but only in pseudonymized form (meaning that your identification is not possible). However your data will not be used by the provider to contact you directly.
Your data remains stored, as long as it is part of our mailing list, as long as the storing is necessary to protect our rights or for other legitimate interests, or if we are bound by law to keep your data longer.
Social Media
Social Media Links
General Information
We refer to links to our social media presence. When you follow any such link to the social media site, your data will be broadcast to that site. The social media site will normally store a cookie in your browser and to your account information there, especially, if you are logged into your social media account on the site. The social media site can analyze your use of the platform and your browsing habits and will use these for targeting advertisements based on your interests. That can lead to ads being shown to you when browsing in and outside of the social media site. Please inform yourself about the use of your data on these sites and use them only, when you agree to that use of your data, that happens on that social media site, in particular, when you are not using that social media site for the first time. We have added links to all the privacy policies of the social media site for your information.
Our website uses links to our presence in the social network of Instagram by Instagram LLC, now Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland.
It is just a normal link. Thus, when you open our site, Instagram will not learn of your visit to our website. But once you click on the link, you will be led to Instagram, allowing Instagram / Facebook to learn that you have visited our site.
Your data will be forwarded by Facebook Ireland based on the standard contractual clauses to Facebook USA.
The collection and use of your data which is possibly carried out by Instagram/Facebook after clicking on the link are beyond our knowledge or control. You may find further information in Instagram’s privacy policy at https://help.instagram.com/155833707900388.
Our page uses links to our presence on the social network Pinterest, provided by Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA.
It is just a normal link, which means that upon opening our page, Pinterest won't learn anything about your visit to our website. But when you click on the link, you will be taken to Pinterest, and then Pinterest will also learn that you visited our page.
Thus, your data will be forwarded to the USA.
We have neither knowledge of, nor any influence on the possible collection and processing of your data by Pinterest. Further information can be found in Pinterest's privacy policy at https://policy.pinterest.com/en/privacy-policy.
Social Media Tracking
Pinterest Tag
When you opened the page, you were referred to this privacy policy and you have consented that we may use the Pinterest tag to evaluate the success of our advertising on Pinterest.
The Pinterest tag is an insight service provided by Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, United States, which we use on this website based on our legitimate interest in a flawlessly functioning online offer and its economic and efficient design and optimization according to Article 6 para. 1 (f) GDPR. The technology applied by the Pinterest tag allows us to measure the reach and the resulting sales (so-called conversions) of our ads on Pinterest and to improve our marketing activities. It also allows us to better target advertisements for users who have already visited our website.
The Pinterest tag is a Javascript code, which allows the collection of data about the visits to our website, including URL, referring URL, IP address, device and browser settings (user agent) as well as time stamps. These data are encrypted, the IP addresses are shortened and the direct IDs of the members will be removed within seven days to render the data pseudonymous. Your data will also be made anonymous for us, we won't be able to match it with you. We only receive a statistical report from Pinterest.
The data will be processed in the USA. We have concluded a data processing contract with Pinterest, according to which Pinterest will only process your data on our behalf.
Payment providers
PayPal
If you choose one of the payment options of our partner PayPal, provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, the data entered by you when ordering will be sent to PayPal to facilitate the contractual payment. Detailed information about this can be found in the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
The legal basis for passing on your data to PayPal is primarily the processing of your contractual data according to Art. 6 para. 1 (b) GDPR as well as our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner according to Art. 6 para. 1 (f) GDPR.
Stripe
If you choose one of the payment options of our partner Stripe, provided by Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, the data entered by you when ordering will be sent to Stripe to facilitate the contractual payment. Detailed information about this can be found in the privacy policy of Stripe: https://stripe.com/privacy
The legal basis for passing on your data to Stripe is primarily the processing of your contractual data according to Art. 6 para. 1 (b) GDPR as well as our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner according to Art. 6 para. 1 (f) GDPR.
Our Social Media Fan Page(s) - General Information
Besides our website, we also use fan page(s) on social media platforms. Above, we have already informed you about the data processing on our website and we have in particular made sure that the fact alone that you access our website is not yet forwarded to the social media platform. Following the ECJ ruling dated 5 June 2018 about social media presence, we want to inform you about the data processing during your visit to our social media fan page(s):
Based on our legitimate interest in timely customer communication according to Art. 6 para. 1 (f) GDPR as well as for advertising and public relations purposes, we present ourselves and our offers on social media fan page(s).
Our social media fan page(s) usually can be accessed online independently of whether you have a user account with the relevant platform or not. But in either case, your data will be processed by the social media platform.
Each time the social media platform is accessed, your IP address will be collected and stored. Usually, a cookie will also be placed on your page, which will save your visit and further data about your visit to the social media platform.
If you are logged in with the social media platform, your visit will also be spotted by a cookie or through other technological means and will be attributed to your user account. Thus, the social media platform is usually able to analyze your user behavior. In this process, a user profile with your interests is generated, which the social media platform will use to provide you with a user experience tailored to your interests, in particular, advertisements tailored to your interests within and outside of the social media platform – even across different devices, if applicable. Your data may also be used for market research. For the details, we refer you to the following privacy policies of the social media platform(s) used by us.
We can usually also use the data of the social media platform to allow you to use our fan page in accordance with your interests or to approach you with advertising.
When you interact with our fan page and if you are logged in with the relevant social media platform, according to the social media page's terms of use, we can usually also recognize your user profile and see your content.
If you do not want this, we point you to our explanations about cookies above, with general information about cookies and their deactivation. There, we have laid out in general terms how you can prevent or limit cookies from being stored on your devices. Further information about the respective social media platform can be found hereinafter.
According to the aforementioned ECJ ruling dated 5 June 2018, we are always jointly responsible for our social media fan page(s) together with the relevant social media platform. This means that you may also exercise your general rights, which we have listed in detail above under the heading “Users' Rights”, against us. For that purpose, we refer you to our contact details at the beginning of this Privacy Policy. Please keep in mind, though, that we have no conclusive knowledge of the exact scope of the processing of your data by the social media platform and have even less influence on it. Therefore, we kindly ask you to contact the relevant social media platform in the first place regarding your rights.
We generally leave your data on the social media platform and do not import it onto our server. But if that should occur, our general information regarding the storage period will apply.
Further information about the processing of your data and the storage period on the social media platform can be found in the respective privacy policy of the social media platform, which we have listed hereinafter.
We have a presence on the social media platform Instagram. Instagram is now owned by Facebook.
Jointly Responsible
Facebook Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland.
Contact Data Protection Officer
Your data will be forwarded by Facebook Ireland on the basis of the standard contractual clauses to Facebook USA
We have neither knowledge of, nor any influence on the possible collection and processing of your data by Facebook and Instagram. Further information can be found in Instagram's privacy policy at https://help.instagram.com/519522125107875.
Instagram and Facebook also provide us with statistics as part of "Facebook Insights" for targeted advertising. These are created without our participation and then provided to us. The data include information like interaction with our page, such as likes, page activities, video views, reach of our posts, comments, sharing of content, clicks on offers, or further information on our fan page as well as statistical data about those interacting, such as gender, origin by country, city and language. The same applies to groups that we may manage.
When you are logged in, you can influence the processing of your data by Instagram considerably and in different ways.
Your content, i.e. what is visible of you and your profile, can be changed here: https://www.instagram.com/accounts/login/?next=/accounts/privacy_and_security/.
YouTube
We have a presence on the social media platform YouTube.
Together with us, this is the entity responsible for your data:
YouTube LLC,
901 Cherry Avenue,
San Bruno,
CA 94066
United States,
represented by
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Irland
If you open our channel on YouTube, your data may be forwarded to the USA.
We have neither knowledge of, nor any influence on the possible collection and processing of your data by YouTube/Google. Further information can be found in YouTube's privacy policy at https://policies.google.com/privacy.
YouTube also provides us with statistics. These are created without our participation and then provided to us. The data will include interactions, for example, as well as statistical data.
When you are logged in, you can influence the processing of your data by YouTube considerably and in different ways.
You can change your general privacy settings here.
And you can change your advertisement preferences here.
This is our current valid privacy policy from May 2nd, 2024.
Privacy Policy